Words from Our Customers

Words from Our Customers

Vic is amazing! He was prompt, responsive, professional, knowledgeable and so pleasant to work with. I think he called me back within an hour of reaching out to him, then he was at my house shortly with sample swatches, followed by a prompt quote with clear details, my garage was ordered and he kept me up to date along the way. He also underpromised and overdelivered with the door delivered by the manufacturer much sooner than he had set my expectations for. The installation was quick and done very well and the outcome is high quality and perfect! My husband and I are so pleased with the way it turned out. Vic really made the whole experience extremely painless and simple. Highly recommend Silicon Valley Overhead Doors, Inc. for your garage replacement / installation needs.

- Hazel W.

Outstanding Professionalism and Customer Service!

Found Vic on Yelp! here. The end piece of the axel above my garage door broke off this morning. I didn't have time until the afternoon to try to call and get this issue resolved. Come afternoon, I found Silicon Valley Overhead Doors, Inc. on Yelp! surfing the web in my cube and called Vic. Vic promptly met me at my house right after I got off the phone. He diagnosed the problem quickly and fixed it and closed shop in an hour. He even provided recommendations on care for my garage doors and suggestions for what to do in the future. Rates were competitive and fair, but I was impressed by how professional and personal he was. Will definitely recommend him to all my friends and family in need of garage door work!

- Kurt W.

I called Vic for a garage door opener install and got a quote that was SIGNIFICANTLY cheaper than the competitor's price. He was flexible with his scheduling and arrived precisely when he said he would. The install job was superbly well done. You can tell that Vic is a consummate professional when you see the care he takes in routing the wiring for your garage door opener. In addition to the install Vic also adjusted and lubricated my garage door spring and joints, then informed me of the maintenance necessary for my door. Everything was wrapped up in just slightly over an hour. You really cannot go wrong with this guy for any of your garage door problems.

- Anthony L.

I had called Vic a couple of years ago to replace the torsion springs in my old garage door and came away with a positive reaction, so when it was time for a new garage door, Vic was the man to call. His attention to detail and no nonsense personality assured me that things would be done right. Carlos and Vic set up quickly and had everything they needed to replace the track, door and springs. They worked quickly and had the entire job completed in no time. Vic took the time to point out the features of the new door and track, and even managed to give me more room in my garage! And on top of that, their cleanup left my garage floor cleaner than when they arrived! I now have a door that is far superior than the original, which runs quieter (the track installation is far superior to the original) and is more efficient (recommended and opted for the insulated door, since it is south-facing and in the sun the entire day). If you want quality work and product that is on-time and on-budget, call Vic.

- Gary C.

Just had a great experience with Vic fixing my garage door. When it wouldn't open this morning I went Oh, that is what that noise was last night....opps. He arrived on time, had all the supplies ready to go, and fixed it quickly. It even sounds better than before it broke.

And just today I bumped the sensor thing and messed it up-Vic came out and fixed it in literally 30 secs!

- Susan L.

Vic is an amazing guy with a work ethic to be proud of. He came within an hr of calling and fixed my garage door spring quickly and efficiently. He laid out the costs and options before getting started so there would be no surprises. Not only did he fix my garage door, he also swept up the garage after himself, including messes he didn't make. These little touches really impressed me.

I would definitely hire again the next time I need servicing of my garage door or related things. Great experience, so very glad I gave him an opportunity to earn a repeat customer.

- Eric Y.

I meant to leave a review on here earlier but spaced it out. Vic is very professional and prompt, and he does excellent work. I had a garage door that was refusing to close, and he was able to quickly identify the issue and gave me a few options to fix it. I ended up going with the more expensive (but better long-term) option of replacing the mechanism, and I am so, SO happy I went that direction! Garage door closes smoothly and is much quieter than before, and I now have the wifi-enabled version for added convenience. Hopefully I won't have any more problems with this one, but if I do, I know who to call.

- Lindsay T.

Vic helped me replace the garage door/motor in my town home. He was super responsive and serious! The work was very high quality. I am super satisfied.

Highly recommend!

- Xiaotao D.

I'm not sure I can sing Vic's praises loud enough. He took time out of his busy schedule to help me repair a garage door that came off it's tracks. It was a simple fix that he taught me to handle and did not charge for his time.

Such a wonderful company and person!

- J H.

Just got the springs to my garage door replaced. Vic was prompt, professional and extremely thorough. He quickly replaced the springs, lubricated the wheels, and fixed some other problems that he found. It was a great experience.

- Winnie L.

It was time for a new garage door, and Vic was the man to call. His attention to detail and no nonsense personality assured me that things would be done right. Carlos and Vic set up quickly and had everything they needed to replace the track, door and springs. They worked quickly and had the entire job completed in no time. Vic took the time to point out the features of the new door and track, and even managed to give me more room in my garage! And on top of that, their cleanup left my garage floor cleaner than when they arrived! I now have a door that is far superior than the original, which runs quieter (the track installation is far superior to the original) and is more efficient (recommended and opted for the insulated door, since it is south-facing and in the sun the entire day). If you want quality work and product that is on-time and on-budget, call Vic.

- Gary C.

Vic did an amazing job replacing my 15+ years old noisy garage door opener with a much quieter one, and is wifi enabled! Wifi! How cool is that!? On top of this, Vic left the place cleaner than it was too. I highly recommend his service to anyone needing garage door services. 5 stars all the way!

- Maxwell C.

Vic is fantastic. I found him on Nextdoor where he was heavily recommended. Awesome guy, knows his stuff. Very happy we went with him. He replaced our springs and a hinge and he fixed the cables. Garage door is working perfectly now.

- Ben K.